🔄 Returns & Warranty
❓How do I return an item?
If you’d like to return an item, please contact our team to get started. We accept returns for store credit within 14 days of receiving your order, provided:. ⚠️ Return shipping costs are the responsibility of the customer.
❓What should I do if I receive a faulty item?
If your item is faulty, we’re here to help.
❓Can I return an item if I change my mind?
Yes — we accept change-of-mind returns under the following conditions:. Returns are issued as store credit, and return shipping costs are the responsibility of the customer.
❓What if I receive the wrong item or something is missing?
If there’s an issue with your order:
❓ What items cannot be returned?
We do not accept returns for:. If you’re unsure, please contact us before returning your item.
❓Do I have to pay for return shipping?
It depends on the reason for the return:
❓ How long does it take to receive a refund?
Once your return is received and approved:. If you haven’t received your refund after this time, please contact us.
❓How do I request a return or warranty claim?
To start a return or claim:. Our team will review your request and guide you through the next steps.